Call Us: (855) GO-LICENSE
(855) 695-4236
Accuracy is EXTREMELY IMPORTANT to us;
That's why we're always reviewing our answers.

Support Center

The LicenseCube support knowledge base has 234+ articles. These articles will assist you in resolving almost any issue you should face!

Rate This Article


How do I troubleshoot my Plesk license key issue?

Art. Nr: 136  |  Rating: 4/5 from 202 votes  |  Last Updated: Fri, May 18, 2012

While Plesk license key errors are rare, they can happen. Resolving the errors encountered by Plesk during activation is quick and only takes a few minutes. To understand if you have purchased the right key, please see below for a step-by-step outline of the Plesk licensing process:

  • Operating System - Understanding the operating system that you are using is vital to ensuring that Plesk provides you with the correct license key. If you are unsure of your operating system, please consult with your web hosting provider.
  • Virtualization Type - This is only applicable if you are running a VPS (Virtual Private Server). Understanding the underlying virtualization platform that your VPS is hosted on is imperative, as Plesk licenses keys based on the operating system and underlying virtualization platform. If you are unsure, please ask your web hosting provider for more details.
  • Version - If you have Plesk already installed, please be sure to purchase a Plesk license for the version you currently have, as Parallels Plesk license keys are not backwards compatible with previous versions.

If you have any further questions pertaining to your Plesk license, please feel free to get in contact with the LicenseCube support team for further guidance.

Plesk licenses are a lot of models. Be sure it is Plesk license for the right version of Plesk and virtualization.

Posted by Pepe - Tue, Jul 31st, 2012

The most common will be the operating system. Check for firewall blocking the port or some Linux restriction like SELinux.

Posted by Ronald - Mon, Jul 30th, 2012

Got to be sure you have the correct Plesk license for the right virtualization type and Plesk version :)

Posted by Jimmy - Tue, Jul 17th, 2012

Post your Comments