Call Us: (855) GO-LICENSE
(855) 695-4236
English
Accuracy is EXTREMELY IMPORTANT to us;
That's why we're always reviewing our answers.

Support Center

The LicenseCube support knowledge base has 234+ articles. These articles will assist you in resolving almost any issue you should face!

Rate This Article

starstarstarstarstar

Why is RVSiteBuilder unable to create user folder within DirectAdmin?

starstarstarstarstar
Art. Nr: 209  |  Rating: 4/5 from 705 votes  |  Last Updated: Thu, May 17, 2012

There are many reasons why your DirectAdmin installation might be having problems with getting RVSiteBuilder to create user folders within it. Nonetheless, our step-by-step tutorial should assist you in resolving this issue, please see below.

Correcting permissions on the Perl folder:

  • Please login to your DirectAdmin Virtual/Dedicated server via SSH
  • Next, please run the following command within Linux:

    # chmod 755 /usr/bin/perl

  • Then, please try to run the following command via SSH:

    # /usr/local/rvglobalsoft/rvsitebuilder/rvbin/rvswrapper

Should the above-mentioned command fail to set the UID that is necessary, please proceed with the next steps indicated below.

Adjusting the RVSiteBuilder files:

  • Please login to your DirectAdmin Virtual/Dedicated server via Linux
  • Next, please run the following command within SSH:

    mkdir /home/rvsitebuilder/ &&
    cd /usr/local/rvglobalsoft/rvsitebuilder &&
    mv /usr/local/rvglobalsoft/rvsitebuilder/rvbin /usr/rvsitebuilder/ &&
    ln -s /usr/rvsitebuilder/rvbin

Upon the successful completion of the above-mentioned process, your RVSiteBuilder scerver will now be able to create the user folder it needs to function correctly.

If you have any further questions pertaining to your RVSiteBuilder license, please feel free to get in contact with the LicenseCube support team for extra help.

Post your Comments