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Why am I unable to resolve hostnames within my control panel?

Art. Nr: 150  |  Rating: 4/5 from 546 votes  |  Last Updated: Wed, May 16, 2012

Being able to resolve hostnames within your control panel is extremely important. Not only is it important to resolve hostnames for licensing, but also for any websites that are hosted within your virtual/dedicated server. Please follow the step-by-step directions outlined below:

  • Login to your virtual/dedicated server via SSH
  • Next, run the following command to see what name servers you have:

    # cat /etc/resolv.conf

  • The above-mentioned line should give you an output of (similar to):

    [root@iworx ~]#

  • Next, please edit the resolv.conf file and add the following lines into it:

    NAMESERVER 198153.192.1

  • Please save the configurations to apply the changes!

Should you have any further questions pertaining to your control panel licenses, please feel free to get in contact with our web hosting support team for additional assistance.

You can use /etc/hosts file if you do not have or have problems with name resolution on the server.

Posted by Travis - Sat, Jul 14th, 2012

Avoid using the openDNS resolver as it is slow and not always working. Google one is not that bad and can be used with any server.

Posted by Riko - Mon, Jul 2nd, 2012

Yes, I did this and Yes, I did this and Yes, I did this and Yes, I did this and Yes, I did this and Yes, I did this and Yes, I did this and Yes, I did this and

Posted by Paul - Mon, May 21st, 2012

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